After talking with my buddy Will today, I was shocked to find out that he has alarming proof that Incentaclick was scrubbing leads shaving sales. If you weren't privvy to the commotion yesterday on WickedFire, check out his post here-

CX Digital... Massive Fraud?

It's a well known fact that affiliate networks scrub some leads here and there and as mysterious as their reasons seem, it's usually something logical (someone signed up twice, tracking was down temporarily, etc.).

But it's only when you can compare the same offer on another network (Will has now switched the same offer to eAdvertising) that you begin to see where lead scrubbing goes from slightly annoying to down-right damaging financially. And what's worse, CX Digital's own CEO apparently called Will and tried to smooth things over. Of course, Will blew him off stating something to the effect of "I said my piece. Read the forum post. I don't want to talk to you." and hung up.

And this isn't the first time people have reported being ripped off by CX Digital. Numerous other people responded to the thread with similar stories and it's certainly not the first thread on this topic.

To me, it's a huge red flag when the top dog of the company individually calls its affiliates to smooth things over when the company is obviously at fault. Sure, it would be great if my Gmail account got disabled and Eric Schmidt gave me a ring. But that's one thing, and this is definitely another.

So, CX Digital, what gives? Isn't it bad enough that we have trust issues with affiliate networks already? In order for our relationship to function properly, I have to be able to trust you to properly track sales, leads, and to not screw me out of money that is owed to me. Without that, I have to have faith that you'll just ... get around to it.

Well, I don't know about you fine readers, but I don't have that kind of time. This is pretty bad. I don't think I'll be using Incentaclick anytime soon. How about you?

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This entry was posted on Friday, August 8th, 2008 at 12:52 pm and is filed under Ad Networks, Affiliate Marketing, Incentaclick. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.